The terms of use (hereinafter referred to as the "Terms") are set forth between Gene Co., Ltd. (hereinafter referred to as the "Company") and It governs our relationship with users (as defined in Article 2).

Article 1 (Compliance with Rules)

Users shall comply with these Terms and all terms, rules, guidelines and equivalents attached to these Terms.

Article 2 (Definition)

Terms used in this agreement are defined as follows.


User "User" collectively refers to a person who searches, browses, or uses images, texts, designs, logos, videos, programs, ideas, information, etc. provided by this service. You are deemed to have understood and approved all of the contents of this agreement.

Article 3 (Scope of application)

This agreement shall apply between the Company and the user regarding the use of this service, and the user shall faithfully comply with this agreement when using the service.

Article 4 (Disclaimer)

The Company shall not be liable for any de facto or legal defects, safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security-related defects, errors or bugs, infringement of rights, etc. in the Service. We make no express or implied warranties regarding the quality, functionality, or compatibility with other products.

WE CANNOT WARRANT THAT YOUR USE OF THE SITE AND SERVICES WILL BE ERROR-FREE OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. We recommend that all users of this site have the latest software installed, including antivirus software. We will always do our best to maintain service in the event of events beyond our reasonable control, but we will not be held responsible if we fail to meet our obligations under these Terms of Use.

Article 5 (Purchase of Works)

To purchase a work posted on this site, click the inquiry button on the desired work page, enter the personal information required for ordering from the inquiry form, and apply.

Article 6 (Method of Payment for Products)

Payment can be made by credit card or bank transfer. By placing an order using the above credit/debit card payment methods, you confirm that the information used is yours or authorized to be used by the owner. I will. We are not responsible for any delay or non-delivery if your card issuer refuses to pay us.

After the sales contract is concluded, the user shall pay the price for the product, etc. by the deadline according to the method separately determined by the Company. If the payment for the product, etc. is not made by the deadline, the Company may cancel the sales contract.

Article 7 (Change/Cancellation)

You can change or cancel your order within 24 hours of placing it. Please note that if you contact us after that time, we will not be able to cancel your order as the order has already been processed.

If you wish to cancel or change your reservation, please contact:
Phone number: 03-6380-6165

Article 8 (Delivery and Shipping)

The product will be shipped by the shipping company designated by us. Please check the shipping fee displayed at the time of payment.

Article 9 (Product delivery method and delivery time)

The purchased products will be delivered by the carrier designated by us. Also, if you order two or more products, they may be packed separately or delivered on different dates. Please note that we are not responsible for any damages caused by delivery delays caused by shipping companies.

The product will be delivered after careful consideration to prevent damage. The delivery address of the work will be the address you received at the time of inquiry. Please note that even if you cannot receive the product, or if delivery is not possible due to the user's circumstances, the paid fee will not be refunded.

Article 10 (Returns/Refunds)

As a general rule, we do not accept cancellations or returns after the order has been completed for the convenience of the user. Returns or refunds are only possible if the item was damaged during delivery. For returns or refunds, please contact us within 48 hours from the date of arrival of the product. Also, please note that shipping charges, taxes, customs duties, etc. will not be refunded in the event of a refund.

Gene Co., Ltd.
Phone number: 03-6380-6165

Article 11 (Pricing)

The price of the work may change. Please note that the sales price may be revised during the sales period. The sales prices of products displayed on this site do not include local taxes such as delivery and packaging charges, consumption tax in the user's place of residence, and import tax. Shipping and packaging charges vary depending on the type of work, dimensions, weight and destination. In addition, consumption tax is required separately in addition to the displayed price at the time of delivery due to the laws and regulations of the destination country.

Article 12 (Prohibitions)

If the Company determines that the User violates the Terms or falls under any of the following, regardless of the reason, the Company shall suspend the use of all or part of the Service without prior notice or liability. , we shall be able to cancel the sales contract and take other necessary measures.


  • impersonate another person or provide any false information;
  • Hiding the use of multiple accounts, interfering with the operation of the Service in any way, or engaging in any other act that may interfere with the Service.
  • Acts that infringe or cause damage to intellectual property such as copyrights, privacy, moral rights, or other rights of other users, third parties, or our company, or acts that may cause them
  • Acts contrary to public order and morals and other acts that violate laws and regulations, or acts that are likely to do so
  • Other acts that the Company deems inappropriate
  • Unauthorized use of credit cards to use this service
  • If the communication necessary for delivery of the work has not been received for 14 days
  • If the billed amount is not paid within one week after the billing confirmation

Article 13 (Handling of links)

You are free to link to this site. In addition, we may request deletion of links from sites that slander or slander our company or sites that violate public order and morals.

Article 14 (Copyright, etc.)

The copyright of the text, images, illustrations, data, etc. (excluding works) on this site belongs to our company. Secondary use such as duplication, diversion, sales duplication, modification, adaptation, uploading, posting, public transmission, making transmittable, distribution, or publication without the permission of the Company or the right holder constitutes copyright infringement. please give me. If you wish to reprint information, please contact us in advance.

Article 15 (Changes, Additions, Termination of Service Contents)

This site may change, add, or terminate part or all of the contents of this service without any notice to the user.

Article 16 (Translation and Interpretation)

The Terms may be translated when the Company provides them to users on the Service. In the event of any dispute, the user agrees that the original Japanese text shall prevail.

Article 17 (Changes to these Terms)

We reserve the right to modify or replace these Terms at any time. If the amendment is material, we will try to notify you as soon as possible before the new terms come into force. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

Article 18 (Personal Information Protection, etc.)

See the page below for details.

Article 19 (Severability)

Even if any provision or part thereof of these Terms is determined to be invalid or unenforceable under laws and regulations, the remaining provisions of these Terms and any part of the provisions that are determined to be invalid or unenforceable The remaining portions shall continue in full force and effect.

Article 20 (Governing Law)

The laws of Japan shall apply to all sales contracts and other legal relationships established between the Company and users based on the validity, interpretation, etc. of this agreement and this service.

Article 21 (Agreed Jurisdictional Court)

In the event of a dispute between the user and the Company in relation to the Service, the Tokyo District Court shall be the exclusive jurisdictional court of first instance.

Article 22 (Inquiries)

Gene Co., Ltd.

Phone number: 03-6380-6165