Frequently Asked Questions
Q. What forms of payment do you accept?A. The following 3 payment methods are accepted.
- Bank transfer
- Credit card
- Installment payments
Q. What credit cards do you accept?A. We accept the following credit card brands.
- American Express
Q. How can I make a purchase using installment payments?
If the total amount of a single purchase is \50,000 (tax incl.) or more, you can use the installment payment service offered by our affiliated credit company.
The maximum number of installment payments is 60, and fees are incurred separately based on the number of installments.
Fees are the responsibility of the customer.
A short screening is required to use the installment payment service. The screening result may be available as quickly as the same day.
Please inquire for more information.
Q. Can you issue a receipt?
A. The purchase flow is here.
Enter the information on the form after clicking the Inquiries button on the Artwork Purchase Details page.
A representative using the firstname.lastname@example.org email address will contact you at the email address you provide.
Select your payment method for purchasing the artwork and complete the payment procedures.
After confirming payment, we prepare the artwork for shipping.
The item is then delivered to you. If the item does not arrive or if you have any questions, you can contact us using the gallery's Inquiries page.
Q. How much does shipping cost?
A. Shipping fees vary depending on the shipping destination you designate and the size of the artwork. After receiving your inquiry, we calculate the shipping fees and provide the information to you.
Q. What is the closest train station to Yugen Gallery?
A. Information about how to visit Yugen Gallery is below.
Approx. 6 minutes on foot from Shibuya Station
JR Yamanote Line/Saikyo Line/Shonan Shinjuku Line
Tokyo Metro Ginza Line/Hanzomon Line/Fukutoshin Line
Tokyu Toyoko Line/Den-en-toshi Line
Approx. 10 minutes on foot from Omotesando Station
Tokyo Metro Ginza Line/Hanzomon Line/Chiyoda Line
Approx. 1 minute on foot from Shibuya-sanchome bus stop
Toei Bus Gaku 03/Gaku 01/RH 01/Shinya 01